Sunday 19 January 2014

Inside Their World.

Inside Their World.
By: Paul Manda Jr.

They have the drive, the passion, the acumen, the tenacity, the resilience, they possess these qualities in abundance. Napoleon Hill in his book, ‘Think and Grow Rich’ describes them as ‘ruthless and cold blooded,’ as such they are misunderstood at most times. Many simply describe them as Crazy. They prefer to build the corporate ladder for others than climb one. They believe that they don’t have to always have the right answers as long as they have the right questions. They are bold enough to face all odds and go it alone in the midst of many that seek security through jobs, a corporate business name and a title in front of their name isn’t what holds water.  Hundreds of pages can be written about who and what they are, they are entrepreneurs.

The Zambian community has not yet come to fully appreciate and support the role of the entrepreneurs around. The perception around is, going for entrepreneurship should be the last option after one fails to find a job or that those who are entrepreneurs are the rejects of the job market. In fact the wrong perception about entrepreneurs extends beyond Zambian boarders. In the movie the ‘Social network’, Justine Timberlake playing the role of Sean Parker founder of Napster is asked by a lady what he does for a living, to which he responds that he is an entrepreneur. The lady’s reaction to his response is ‘…you are unemployed’. This perception is so wide spread such that it appears more desirable for one to introduce himself with a corporate company name and ‘that title’ than as an entrepreneur. However what is so interesting is that, despite their prominence or lack of it, financial capacity or lack of it, entrepreneurs do not fall in the same band wagon of the employed CEOs and MDs. Rather they fall in the category of the investors, the proprietors, the Lawrence Sikutwa (LSA Group), the Steve Nyirenda (Muvi TV), Maybin Madiba Mudenda (African Grey Insurance), the Richard Branson’s (Virgin), the Mark Zuckerberg (Facebook) who own the blue chip companies that employ the more prominent CEOs.

You may feel it’s absurd to compare the owner of “Chimutengo enterprise” in Zambia with Mark Zuckerberg, however the point is not the worthy between the two, but what they have in common, the shared values. The environment and size of the two businesses could be different but the people behind share the qualities outlined in the opening paragraph. They both DARE and RISK starting something and making it grow.  Further, unlike employed CEOs whose core role is to drive the growth of the business within the already established systems, entrepreneurs have to create the systems and the enabling environment in which the business has to thrive.

The life of an entrepreneur is not an easy one given the high levels of challenges that are associated with building a business. It’s a day to day battle, clients not paying while bills and salaries are overdue, at home there is a queue of bills perhaps other numerous financial obligations too and where does one get some sleep? More challenging is being an entrepreneur and being young. Let’s take a look at some of the steps that can impact positively to the youth in order to build entrepreneurs around.

Motivation and mentorship
There has been quite a development on motivation speaking meant for the youth, among whom there is a promising bleed of entrepreneurs. However motivation speaking in the past years has lacked integration with Mentorship and guidance so as to achieve tangible results. We have seen the youth being convened and being made to run wild with ideas and it ends there. Helping youths to come up with business ideas is one thing, getting the ideas or concepts to a profitable and sustainable business is another thing. ’Power is nothing without control’ so says the slogan for Perrarri tires. Conceiving an idea is power but that means nothing if there is no aide to that power to get it to work. In most cases this ends up as misplaced intelligence that manifests through criminal acts. Like any other services, motivation speaking should move towards value addition. Motivation speaking should not end up at igniting and not minding what happens after that. Such an approach is not in conformity with the principles of service marketing which emphases on selling the relationship more than the service. In a one off transaction there is no relationship as the transaction closes there and then. Things are changing and times are, it’s not wise to go on with the old long time approach to doing things in these new times. Anything that is alive experiences change and Motivation speaking does live.

 Sustaining business ideas and Support
This is how Richard Branson (the founder Virgin Group) puts it; ‘you never know what you will find on a sunny beach’, on holiday he found his own airline. Apparently after having a restful holiday Branson, his wife and others were stuck on the island. He decided to charter a plane which was his first time for $2000, he then divided that with the number of people .It came to $39 per head. He borrowed a black board and wrote on it: VIRGIN AIRWAYS. $39 single flight to Puerto Rico. That’s how the idea for Virgin Airways was born, right in the middle of the holiday. Later he called Boeing, the biggest American company that made planes and asked how much it could cost to rent a jumbo jet for one year. He says they were surprised but they LISTENED and by the end of the call they had worked out a good price for him .When he shared the idea with his partners in Virgin Music they described him as CRAZY. The rest is history.

There is now Virgin Atlantic that flies to more than 30 destinations around the world. Virgin blue in Australia, Virgin express in Europe and Virgin Nigeria. Yes, from the perceived CRAZY idea of one renting a plane not for a specific route but for one year. Chances are when Richard asked for the cost of renting a plane with a sales person, he might have been told out rightly “am sorry sir, that is not possible”, the matter may have probably been settled by a senior person who might have only given him the price out of his insistence .But then, that is how entrepreneurs get things done, they don’t just go by the book or Bureaucracy they rather look at bottom lines, push their way in when they can’t be understood which is often the case. At the end of the day they make things happen.

If you are an established entrepreneur, have you thought about making the most of a wide array of business ideas that are rooming on the streets? Do just see an idea on TV, newspaper or any other media and simply describe it as “a brilliant idea”? Many of them may look too basic or too complicated at first sight, but if they are looked at with a closer eye one discovers that there is gold in detail. Take for example, the idea of steel was not new to the Americans when Charles C. Schwab (the president of the American Steel Corporation until 1930) was help to meet and present the idea to JPMorgan (the founder of the American Bank JP. Morgan), however more ways of the application for steel were brought out there by revolutionising the construction industry to this day.

Schwab as reported by Napoleon Hill, he suggested that ‘By cheapening the cost of steel, he argued, an ever-expanding market would be created; more uses for steel would be devised, and a goodly portion of the world trade could be captured. Actually, though he did not know it, Schwab was an apostle of modern mass production.’ After a series of meetings  Schwab’s dream was granted American steel corporation was born and became one of the richest and most powerful corporations in America, employing thousands of people, developing new uses for steel, and opening new markets; thus proving that the $600,000,000 in profit which the Schwab IDEA produced was earned. Actually it was Schwab’s concept has seen its way in construction of almost every magnificent structure in the world, not to mention thousands of jobs that are created in the process. But hey, that hardly happens if Ideas and start up entrepreneurs are not given the platform. So then if we only watch, how many multi-million business concepts have dead before inception, simply because they could not be given a platform?

Surely a lot can change around if established business institutions can change their attitude of watching things from a distance and just waiting to jump on when they have blossomed. Let’s imagine that we had Companies whose business would be to capture business concepts or ideas, polish them up, buy a stake in them and get them to a running sustainable business. On one of my work assignments in Palabana I had a chat with a Mrs. Zulu the coordinator of Palabana Dairy Farming Cooperative for women. What she shared with me was so heartwarming; she narrated how Parmalat helped them to restock cattle by giving in a good word on their behalf to the bank, Zanaco. Through this negotiated financing members of the cooperative managed to buy dairy cattle from South Africa. Mrs. Zulu herself got 30 animals first and later a loan for 50 more animals thereby tripling her milk production and income. Further Parmalat negotiated with national milling for feed supplies for these women, Zambia sugar for the morasses for which Parmalat facilitates payments on behalf of farmers through deductions from milk supplies. The community the women have in turn created employment for men who work as feeders and milkers. In her words she said ‘it’s all easy because of Parmalat, we have time to concentrate of our business.’ Such a scenario is what we need to replicated around in different sectors. Established businesses have an upper hand, they have better network, access to finance & suppliers and other support elements for a start-up business .They have the muscle to get a concept to a stable business within a minimum time and with easy

We should move to a point where money lenders don’t just wait for businesses to grow before they can lend them money. Actually there is more need for finance by businesses in the start-ups, its high time financials lenders work with business consulting firms for the purpose of polishing up and closing the holes for ideas that many not out rightly qualify for financing. If established entities can embrace business start-ups by investing in them and financial institutions start to make it more possible for start-ups & entrepreneurs to borrow money, more and numerous possibilities will be created.

With our current levels of unemployment entrepreneurship support structures and systems is the way to go. This cause must be supported by both government and private entities. Let’s joint their world.